Privacy Policy

1. Introduction

Lime Pages (Pty) Ltd (“Lime Pages”, “we”, “our”, or “us”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you use our website at limepages.co.za and any related services.

We comply with the Protection of Personal Information Act 4 of 2013 (“POPIA”) and the General Data Protection Regulation (“GDPR”) where applicable.

2. Information We Collect

We may collect the following categories of personal information:

• Identity information: Full name, ID number (for Lehumo Trust membership only), and date of birth.
• Contact information: Email address, phone number, and physical address.
• Financial information: Bank account details and payment records related to advisory fees or Lehumo Trust contributions.
• Business information: Company name, registration number, and industry details for advisory clients.
• Technical information: IP address, browser type, device information, and website usage data collected through cookies and analytics tools.

3. How We Use Your Information

We use your personal information for the following purposes:

• To provide and manage our advisory services, Lehumo Collective Investment Trust, Lime Capital, and Lime Connect offerings.
• To process payments through our payment partner, Paystack.
• To communicate with you about your account, bookings, and service updates.
• To improve our website, services, and user experience through aggregated analytics.
• To comply with legal and regulatory obligations.

4. Legal Basis for Processing

Under POPIA and GDPR, we process your personal information based on one or more of the following lawful grounds: consent you have provided, performance of a contract with you, compliance with a legal obligation, or our legitimate interests in operating and improving our services.

5. Third-Party Sharing

We do not sell your personal information. We may share your data with the following categories of third parties:

• Payment processors: Paystack, for secure payment processing.
• Hosting providers: Vercel, for website hosting and delivery.
• Analytics providers: For understanding website usage patterns (anonymised data only).
• Professional advisors: Accountants, auditors, and legal counsel as required.
• Regulatory authorities: When required by law or regulation.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Advisory client records are retained for a minimum of five (5) years. Lehumo Trust membership records are retained for the duration of the trust plus five (5) years after dissolution. Website analytics data is anonymised and retained indefinitely.

7. Your Rights Under POPIA

As a data subject under POPIA, you have the right to:

• Access and request a copy of your personal information held by us.
• Request correction of inaccurate or incomplete personal information.
• Request deletion of your personal information, subject to legal retention requirements.
• Object to the processing of your personal information.
• Withdraw consent at any time, where processing is based on consent.
• Lodge a complaint with the Information Regulator of South Africa.

8. Cookies

Our website uses essential cookies to ensure proper functionality and analytics cookies to understand how visitors interact with our site. You can control cookie preferences through your browser settings. Disabling certain cookies may affect your experience on our website.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, destruction, or alteration. These measures include SSL encryption, secure hosting infrastructure, access controls, and regular security reviews.

10. Children's Privacy

Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected a child's information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

12. Contact Us

For any questions about this Privacy Policy or to exercise your rights under POPIA, please contact us: